Alvear is a supermarket chain based in Santa Fe, Argentina. The client had long-term plans to launch an online sales channel and had been working on preparations such as organizing their database, photographing products, selecting items suitable for online sales, and optimizing their distribution logistics and warehouse management system (WMS). However, the arrival of the pandemic transformed what seemed like an improvement project into an urgent necessity.
Our challenge was to launch the eCommerce platform as quickly as possible. Through collaborative efforts, we managed to implement the solution in record time, just ahead of a new phase of movement restrictions.
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Our goal was to go live within 3 months, using Diveria’s pre-existing eCommerce product as a foundation. We defined an MVP (Minimum Viable Product) that included automatic integration with Alvear’s ERP, allowing for seamless synchronization of the product catalog, photos, and price updates. This MVP also incorporated full shopping cart functionality and payment gateway integration.
Following the successful launch and initial sales, we continued with phases of ongoing improvement, adding integrations with additional systems, such as logistics. Today, the platform continues to evolve and improve, expanding into other sectors as well.
The supermarket industry has unique requirements that make generic eCommerce solutions challenging to adapt, often resulting in uncomfortable or insufficient user experiences. However, thanks to the collaboration and industry-specific knowledge provided by Alvear, along with Diveria’s dedication, we developed a customized and optimal solution that meets the unique needs of this sector.
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Integration with payment processors: Mercado Pago and Mobbex, for final payments, full or partial refunds. Integrated into the order management process and transparent to the user.
