Privacy Policy

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Last updated: 19/12/2024

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At Diveria SRL ("we", "our", "us"), we respect and protect your privacy. This Privacy Policy explains how we collect, use, and protect the information that you provide to us when using our website and services.

By using our website or services, you agree to the collection and use of your information in accordance with this Privacy Policy.

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1. Information We Collect

We collect minimal information from users visiting our website. The types of data we may collect include:

a. Personal Information

• We do not collect personal information directly through our website (e.g., name, email, phone number). However, if you contact us directly (via email or other means), we may collect your contact details to respond to your inquiry.

b. Non-Personal Information

• Google Analytics and Hotjar: We use third-party tools such as Google Analytics and Hotjar to collect non-personal data about how users interact with our website. This information may include:
  • Browser type and version
  • Operating system
  • IP address (anonymized)
  • Pages visited and time spent on the website
  • Referring websites and search terms used to find our website
  • Other similar information to help us improve our site’s functionality and user experience.

These tools help us understand trends and improve our services, but they do not identify individual users.

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2. How We Use the Information

The information we collect is used to improve our website and services:

• To analyze and improve website performance: We use Google Analytics and Hotjar to gather insights on how visitors use our website, which helps us optimize the user experience.
• To respond to inquiries: If you contact us directly via email or through the website, we may use your contact information to respond to your inquiry or provide the requested service.

We do not use your information for any other purposes, and we do not sell or share your data with third parties.

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3. Cookies

Our website uses cookies to enhance the user experience. Cookies are small data files that are stored on your device to remember preferences, track website usage, and provide personalized content.

We use cookies primarily for:

• Google Analytics: To analyze website traffic and usage.
• Hotjar: To understand user behavior on the website for optimization purposes.

You can control the use of cookies through your browser settings. If you choose not to accept cookies, some features of the website may not function as intended.

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4. Data Security

We take reasonable precautions to protect your information from unauthorized access, alteration, or destruction. However, please note that no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

As of now, we do not store sensitive personal data (such as credit card information, etc.). The tools we use for analytics (Google Analytics and Hotjar) are provided by trusted third parties and are subject to their privacy policies and data security standards.

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5. Data Retention

We do not store any personal data from users unless explicitly provided for a specific purpose (e.g., responding to an email). We retain non-personal data collected through Google Analytics and Hotjar for as long as necessary to improve our website and services.

You can request to delete any personal data we may have stored in our systems by contacting us at info@diveria.com.

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6. Sharing Your Data

We do not share your personal information with third parties except in the following circumstances:

• Third-Party Service Providers: We use third-party services such as Google Analytics and Hotjar for website analysis. These providers may collect and store certain information about your interaction with our website but do so in compliance with their privacy policies.
• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or to protect our rights, safety, and the safety of others.

We do not sell, rent, or trade your personal information to third parties.

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7. Your Rights

As a user, you have the following rights:

• Access: You have the right to request a copy of the information we hold about you.
• Correction: You can request the correction of any inaccurate or incomplete information.
• Deletion: If we have stored any personal data, you may request its deletion by contacting us directly.

However, as we do not collect significant personal data beyond basic contact information, these rights may be limited to specific cases.

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8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or the content of such external sites. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or the data we collect, please contact us:

• Email: info@diveria.com
• Address: San Martín 3427, Santa Fe, Argentina